In partnership with The British Butler Institute, Nai Lert Butler Academy presents an immersive five-day master program led by Mr. Gary Williams, Principal of The British Butler Institute. This course is designed to equip participants with the refined skills, mindset, and confidence required to deliver world-class service across modern hospitality and private households.
Through intensive hands-on training and guided instruction, participants learn to anticipate client needs, personalize service delivery, and apply precision, elegance, and discretion in every interaction. This is the defining course for those aspiring to serve with distinction at the highest level of global hospitality.
(New Year Gift until 31 December 2026)
(New Year Special Offer) Original price was: ฿62,000.00.฿52,000.00Current price is: ฿52,000.00.
Day 1
Line-up and personal presentation
What a professional should always carry with him/her
Anticipation and consistency
Listen and action
Concierge professional excellence
Detailing in hospitality service
Day 2
The language of professional
How to present small objects deportment with trays / hand and arm presentation positions
Rooming area orientation and checklist
Door-knocking protocol
Wake-up service
Day 3
Jacket presentation
Meet and greet, departure excellence
Shoe care (Practical)
Packing / unpacking of suitcase (Practical)
Day 4
How to make a simple and perfect flower bouquet
In-room welcome amenities
Towel & gown folding and presentation (Practical)
Turn down excellence, turnaround, turnover service
How to make the perfect bed (Practical)
Day 5
Napkin folding and presentation (Practical)
Champagne & wine presentation (Practical)
Formal & semi-formal table setting (Practical)
English afternoon tea (Practical)
Tray set up and presentation (Practical)
The 20 steps to unlimited confidence
Master the mindset and discipline required for ultra-luxury service
Anticipate and exceed the expectations of high-profile clients
Execute seamless, synchronized service across settings
Enhance professional presentation and communication confidence
Apply discretion, precision, and emotional intelligence in every interaction
Manage diverse service scenarios with adaptability and grace
Dual Certification from The British Butler Institute and Nai Lert Butler Academy
Official Butler Pins from both institutions
Daily lunch and coffee breaks
Instruction in English with Thai interpretation support
Duration: 5 Days (09:30 – 16:00)
Training Venue: Nai Lert Villa, Nai Lert Park, Bangkok, Thailand
Training Value: 62,000 THB per person (inclusive of VAT, lunch, and coffee breaks)
| Select Date | 2027-04-26 |
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