In partnership with The British Butler Institute, Nai Lert Butler Academy presents an immersive five-day master program led by Mr. Gary Williams, Principal of The British Butler Institute. This course is designed to equip participants with the refined skills, mindset, and confidence required to deliver world-class service across modern hospitality and private households.
Through intensive hands-on training and guided instruction, participants learn to anticipate client needs, personalize service delivery, and apply precision, elegance, and discretion in every interaction. This is the defining course for those aspiring to serve with distinction at the highest level of global hospitality.
฿62,000.00
Program Curriculum
Day 1
• Line up and personal presentation.
• Corporate and attire
• Personality, behavior and service mindset in ultra luxury world
• Understanding VIP and celebrity expectation
• Dealing with challenging guests
• Change your morning, change your life
Day 2
• Finer points for chauffeuring
• Body language and facial expression
• Interact successfully with clients
• Guest and requests handling (Intoxicated / Confidential / Flirting / Stealing / Unavailable items requested)
• How to organize a picnic and beach experiences
Day 3
• Dining Etiquette (International and Thai Standard)
• 4-course lunch dining experience with coach
• How to make a late guest feel welcome
• Synchronized service
Day 4
• Villa butler, the Owner’s manual
• Pool and spa service
• Fitness service
• Household inventory
• Moving a family to a new residence
Day 5
• Menu presentation and upselling technique
• Cigar service
• Caviar service
• Crumbing down
• Fruit service
Learning Outcomes
• Master the mindset and discipline required for ultra-luxury service
• Anticipate and exceed the expectations of high-profile clients
• Execute seamless, synchronized service across settings
• Enhance professional presentation and communication confidence
• Apply discretion, precision, and emotional intelligence in every interaction
• Manage diverse service scenarios with adaptability and grace
Course Inclusions
• Dual Certification from The British Butler Institute and Nai Lert Butler Academy
• Official Butler Pins from both institutions
• Daily lunch and coffee breaks
• Instruction in English with Thai interpretation support
Course Duration & Training Value
Duration: 5 Days (09:30 – 16:00)
Training Venue: Nai Lert Villa, Nai Lert Park, Bangkok, Thailand
Training Value: 62,000 THB per person (Full 5-day course)
14,000 THB per person (On selected day)
| Select Date | 2026-10-05 |
|---|
Reviews
There are no reviews yet.